Frequently asked questions
What types of payments do you accept?
1. All payments can be made through the website via credit card.
Can you deliver my products?
At this time, once payment is complete I am only offering porch pick up in North Vancouver.
Can I reveive a discount?
Yes! First time customers can sign up for my newsletter.
What if I am not satisfied with my purchase?
That would be unfortunate!
Experience problems paying?
Oh no! In this case, I can accept email money transfer to email@example.com
Where do I apply my promo code for my discount?
I always want my customers to get the best deals!
Can I order a product that is out of stock?
We can try! Message me via contact form, and I will touch base with my supplier to try to bring it in for you. This is considered a "pre sale" and these order types can take between 2-4 weeks to be received and inspected. You will be contacted once the order is ready for pick up.
What does it mean to order an item "Pre sale"?
Pre sale items are not physically in stock in my North Vancouver warehouse.
How can I find out additional information about the product?
If you require additional information that is not listed, please message me via contact form and I will do my best to give you all the details (if my vendor has what you are looking for).
Do you accept custom order and inquiries?
For pre sale items, yes! Please contact me and I will try to source it for you.